3) RIGHT OF WITHDRAWAL
3.1 CONSUMERS ARE FUNDAMENTALLY ENTITLED TO THE RIGHT OF CANCELLATION.
CANCELLATION POLICY & CANCELLATION FORM
CONSUMERS HAVE A RIGHT OF CANCELLATION ACCORDING TO THE FOLLOWING PROVISION, WHEREAS A CONSUMER IS ANY NATURAL PERSON WHO CONCLUDES A LEGAL TRANSACTION FOR PURPOSES WHICH CANNOT BE PREMIUMLY ATTRIBUTABLE TO NEITHER THEIR COMMERCIAL OR SELF-EMPLOYED PROFESSIONAL ACTIVITY
PLEASE SEND THE ITEMS BACK IN A RESELLABLE CONDITION. ALL ITEMS MUST BE RETURNED CLEAN, SEALED AND UNCRUSTED.
YOUR ITEMS MUST BE NEW, WITH PACKAGING INCLUDED. TO BE SENT BACK WITH A COMPLETED DELIVERY NOTE.
WE PLEASE NOTE THAT YOUR PACKAGES MUST BE SENT BACK TO US WITH A TRACKING NUMBER.
FURTHERMORE, WE RESERVE THE RIGHT TO CANCEL ITEMS/ORDERS IF THE PARTS ORDERED ARE NO LONGER IN STOCK.
LIABILITY FOR DEFECTS (WARRANTY)
IF THE ITEM PURCHASED IS DEFECTIVE, THE REGULATIONS OF STATUTORY LIABILITY FOR DEFECTS APPLY.
7.2 IF THERE IS DEFECTIVE DELIVERY, WE ASK YOU TO CONTACT OUR CUSTOMER SERVICE/SUPPORT AT INFO@FAVELACLOTHING.COM.
WE WILL SEND A RETURN LABEL FOR DEFECTIVE GOODS AND WILL PROTECT IMMEDIATELY UPON RECEIPT OF THE DEFECTIVE GOODS.
RETURN SHIPPING AT YOUR OWN EXPENSE WILL NOT BE REFUNDED FOR DEFECTIVE ITEMS.
PACKAGES THAT ARE RETURNED COLLECTIVE WILL BE REFUSED.
7.3 THE CUSTOMER IS REQUESTED TO COMPLAINT DELIVERED GOODS WITH OBVIOUS TRANSPORT DAMAGE TO THE DELIVERY AND TO INFORM THE SELLER OF THIS. IF THE CUSTOMER DOES NOT COMPLY WITH THIS, THIS WILL NOT HAVE ANY EFFECT ON HIS STATUTORY OR CONTRACTUAL CLAIMS FOR DEFECTS.
A. CANCELLATION POLICY
RIGHT OF WITHDRAWAL
YOU HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT GIVING ANY REASON.
THE CANCELLATION PERIOD IS FOURTEEN DAYS FROM THE DAY ON WHICH YOU OR A THIRD PARTY NAMED BY YOU WHO IS NOT THE CARRIER TAKE POSSESSION OF THE LAST GOODS. HAS.
In order to exercise your right of cancellation, you must use a clear statement to us (Favela Clothing GmbH, Christinenstrasse 19, 40880 Ratingen, firstname.lastname@example.org) about your decision to cancel this contract , INFORM. YOU CAN USE THE ATTACHED SAMPLE CANCELLATION FORM, BUT IT IS NOT REQUIRED
TO KEEP THE WITHDRAWAL PERIOD, IT IS SUFFICIENT THAT YOU SEND THE NOTIFICATION OF EXERCISE OF THE RIGHT OF WITHDRAWAL BEFORE THE EXPIRATION OF THE WITHDRAWAL PERIOD.
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT YOUR RETURN/REPLACEMENT OR REFUND: INFO@FAVELACLOTHING.COM
CONSEQUENCES OF CANCELLATION
IF YOU CANCEL THIS CONTRACT, WE WILL REFUND YOUR PAYMENT THAT WE RECEIVED FROM YOU IMMEDIATELY AND AT THE LATEREST WITHIN FOURTEEN DAYS FROM THE DAY ON WHICH WE RECEIVE NOTIFICATION OF YOUR CANCEL OF THIS CONTRACT. FOR THIS REPAYMENT WE WILL USE THE SAME PAYMENT METHOD THAT YOU USED IN THE ORIGINAL TRANSACTION, UNLESS SOMETHING OTHERWISE WAS EXPRESSLY AGREED WITH YOU; IN NO EVENT WILL YOU BE CHARGED ANY FEES FOR THIS REFUND. WE MAY REFUSE A REFUND UNTIL WE HAVE RECEIVED THE GOODS OR UNTIL YOU HAVE PROVIDED PROOF THAT YOU HAVE SENT THE GOODS BACK, WHICHEVER IS EARLIER.
YOU MUST RETURN OR DELIVERY THE GOODS TO US IMMEDIATELY AND IN ANY CASE AT THE LATEREST WITHIN FOURTEEN DAYS FROM THE DAY ON WHICH YOU NOTIFY US OF YOUR CANCELLATION FROM THIS CONTRACT. THE DEADLINE IS MADE IF YOU SEND THE GOODS BEFORE THE FOURTEEN DAYS PERIOD EXPIRES.
YOU ASSUME THE IMMEDIATE COSTS OF RETURNING THE GOODS.
YOU ONLY HAVE TO BE RESPONSIBLE FOR ANY LOSS IN VALUE OF THE GOODS IF THIS LOSS IN VALUE IS DUE TO HANDLING THAT IS NOT NECESSARY TO TESTING THE NATURE, CHARACTERISTICS AND FUNCTIONING OF THE GOODS.
B. RETURN FORM (LOCATED ON THE BACK OF THE INVOICE)
IF YOU WISH TO CANCEL THE CONTRACT, PLEASE FILL OUT THIS FORM AND SEND IT BACK WITH THE GARMENTS.
FAVELA CLOTHING GMBH
I/WE (*) HEREBY CANCEL THE CONTRACT ENTERED INTO BY ME/US (*) FOR THE PURCHASE OF THE FOLLOWING GOODS (*)/ THE PROVISION OF THE FOLLOWING SERVICE (*)
ORDER NUMBER: ____________ / RECEIVED ON (*) __________________
EXCHANGE TO:________________ REFUND:____________________
NAME OF CONSUMER(S)
ADDRESS OF CONSUMER(S)
SIGNATURE OF THE CONSUMER(S) (ONLY FOR NOTIFICATION ON PAPER)
(*) INACCURATE DELIVERY
3) Right to Cancel
3.1 Consumers are entitled to the right to cancel.
INSTRUCTIONS FOR CANCELLATION & CANCELLATION FORM
Consumers, ie any individual acting for purposes which are wholly or mainly outside those individual's trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
A. INSTRUCTIONS FOR CANCELLATION
RIGHT TO CANCEL
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (FAVELA Clothing GmbH, Am Christinenstraße 19a, 40880, Germany, E-Mail: email@example.com) of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
B. CANCELATION FORM
If you wish to cancel this contract, please complete and submit this form.
FAVELA CLOTHING GMBH
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
Order Number(*) ____________ / received on (*) __________________
Exchange in:________________ or Refund:____________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate